TSUCAVA Privacy Policy

Effective date: January 4, 2026

Introduction

TSUCAVA, LLC (“TSUCAVA,” “we,” “us” or “our“) provides nationwide mobile and online notary services as well as related communications services. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website (https://tsucava.com), interact with us via SMS, or otherwise use our services. Please read this policy carefully to understand our practices.

By accessing or using our services, you acknowledge that you have read and understand this Privacy Policy and agree to the collection and use of information in accordance with it. If you do not agree with any part of this policy, please do not use our services.

Information We Collect

Information you provide to us

We collect personal information that you voluntarily provide, including:

• Contact details such as your name, email address, postal address, phone number and company name when you fill out our contact forms, request services or communicate with us.

• Transaction information such as the details of the notary services you order, appointment schedules, billing details and payment information.

• Content you provide through communications with us (such as emails, phone calls, SMS or messages sent via our website) and any documents or information you submit for notarization or verification.

Information collected automatically

When you visit our site or interact with our services, we automatically collect certain information, which may include:

• Device and usage data (e.g., IP address, browser type, operating system, referring URLs, date/time stamps, pages viewed and links clicked).

• Cookies and similar technologies. We use cookies, web beacons and other tracking technologies to remember your preferences, understand how you use our site and to improve your experience. You may control cookies through your browser settings; however, disabling cookies may affect the functionality of the site.

Information from third‑party sources

We may receive information about you from service providers and partners such as scheduling platforms, payment processors, identity verification services, marketing partners and analytics providers. This information helps us operate our business, fulfill your requests and comply with legal obligations.

How We Use Your Information

We use the information we collect for the following purposes:

• Providing services. To perform notary services, process orders, verify identities, schedule appointments, send confirmations and otherwise fulfill our contractual obligations.

• Communications. To send informational or transactional messages such as appointment reminders, account updates and order confirmations. With your consent, we may also send newsletters or updates about TSUCAVA.

• SMS messages. If you provide your mobile number and opt in to receive text messages, we will send SMS communications related to your account, appointments, notary services and subscribed news. See the “SMS Communications and Consent” section for more information.

• Customer support. To respond to inquiries, provide assistance and improve customer care.

• Improving and securing our services. To analyze usage trends, monitor for security issues, develop new features and ensure the integrity of our systems.

• Legal compliance. To comply with legal and regulatory obligations, enforce agreements, protect our rights and property and protect the safety of our users.

SMS Communications and Consent

Our text messaging program allows us to communicate with you about account updates, appointment reminders, service notifications and subscribed news.

• Consent. We obtain your express consent to receive SMS communications through our website form or other opt‑in mechanism. You are not required to consent as a condition of purchasing our services.

• Types of messages. By opting in, you agree to receive conversational or informational SMS messages (e.g., appointment reminders, account or order updates, service notifications, notary service arrangements and company news) that are consistent with your use case.

• Opt‑out and help. You may opt out at any time by replying “STOP” to any message. For assistance, reply “HELP” or contact us through the information below. Opt‑out requests are honored immediately.

• Message frequency and charges. Message frequency may vary. Message and data rates may apply depending on your mobile plan.

• No sharing of opt‑in consent. In accordance with RingCentral’s registration guidelines, we do not share mobile opt‑in or text‑message consent with third parties or affiliatessupport.ringcentral.com.

• Terms of service disclosures. If you consent to receive SMS from TSUCAVA, you agree to receive the types of messages described above. Standard disclosures apply: reply STOP to opt‑out; reply HELP for support; message and data rates may apply; messaging frequency may vary; and a link to this Privacy Policy and our terms will be providedsupport.ringcentral.com.

How We Share Your Information

We may disclose your information in the following circumstances:

• Service providers. We share personal information with trusted vendors and service providers who assist us with operations such as scheduling, payment processing, communications, analytics, website hosting and technical support. These providers are contractually required to protect your information and use it only to perform services on our behalf.

• Business partners. We may share information with partners or affiliates when necessary to fulfill your requests (for example, coordinating with title companies or notaries). We do not sell personal information or share mobile opt‑in consentsupport.ringcentral.com.

• Legal and regulatory compliance. We may disclose information to respond to lawful requests, court orders or legal processes; to establish or exercise our legal rights; or to defend against legal claims. We may also share information to investigate or prevent fraud, abuse or other illegal activities.

• Business transfers. If we are involved in a merger, acquisition or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your personal information as required by law.

Cookies and Tracking Technologies

We use cookies, pixels and similar technologies to:

• Remember your preferences and customize your experience.

• Understand how you interact with our website and improve our services.

• Provide security features and detect fraudulent activity.

• Offer customized content or advertising where permitted by law.

You can manage cookie preferences through your browser settings. If you disable cookies, some website features may not function properly.

Data Security

We employ reasonable administrative, technical and physical safeguards to protect the personal information we collect from loss, misuse and unauthorized access. These measures include encryption, secure servers, access controls and employee training on data protectioniubenda.com. However, no method of transmission or storage is completely secure; therefore, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including providing services, complying with legal obligations, resolving disputes and enforcing our agreements. The retention period may vary depending on the type of information and applicable law.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of the personal information we hold about you.

• Request correction or deletion of your personal information where it is inaccurate or no longer necessary.

• Object to or restrict the processing of your information in certain circumstances.

• Withdraw consent for SMS or marketing communications at any time by following the instructions in the messages or contacting us.

• Opt out of the sale or sharing of personal information where applicable.

• Lodge a complaint with a supervisory authority if you believe we have violated data‑protection laws.

To exercise these rights, please contact us using the details in the “Contact Us” section below. We may verify your identity before processing your request.

Children’s Privacy

Our services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will delete that information. Parents or guardians who believe that their child has provided us with personal information may contact us to request deletion.

International Data Transfers

TSUCAVA operates in the United States, but we and our service providers may process and store information in other countries. Where we transfer personal information across borders, we take appropriate measures to ensure that the data remains protected and that transfers comply with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services or legal requirements. When we update the policy, we will revise the “Effective date” at the top and post the updated version on our website. We encourage you to review this policy regularly to stay informed about our information practicesiubenda.com.

Contact Us

If you have any questions, comments or concerns about this Privacy Policy or your personal information, please contact us:

TSUCAVA, LLC
418 Broadway #5146
Albany, NY 12207
United States
Phone: 1 (877) TSUCAVA (878‑2282)tsucava.com
Email: support@tsucava.com (or use the contact form on our website)